company · last updated 29 October 2026

Delivery policy

in short

  • Dolphin Commerce is an online service. Nothing is shipped, and there is no delivery charge.
  • A new shop is live the moment it signs up, on a free shopname.dolphincommerce.com subdomain.
  • A paid month starts as soon as the payment is confirmed.

What is delivered

The subscription (৳1,999 a month, ৳9,999 for 6 months or ৳17,999 for a year (BDT), first 2 months free) is delivered online: access to the admin at admin.dolphincommerce.com, the admin app, and the shop's website. There are no physical goods and no courier involved.

Setting up a new shop

The owner signs up at admin.dolphincommerce.com and names the shop. The account and the shopname.dolphincommerce.com website are created instantly, and a welcome email follows. We help connect the Facebook Page, Steadfast and products on request, usually within 1–2 working days.

When a payment is confirmed by PayStation, the paid period is added and the shop's access continues, or is turned back on, straight away. A receipt is sent by email. If access is not working within 24 hours of a successful payment, contact us and we fix it or refund the payment under the refund policy.

Own domain

A shop that wants its own domain instead of the free subdomain buys it from a domain seller and points it to us. It usually goes live within a few hours of the DNS change.

Contact

Sutia Bazar, 6 No Ward, Jatia Union, Ishwarganj, Mymensingh-2280, Bangladesh. Phone +88 01718007639, email [email protected].

2 months free · no payment now

Name your shop. Start today.

You get yourshop.dolphincommerce.com the same minute, with the chat, the order and the courier already connected.